1. Introduction
Welcome to Mamma Resort ("we," "our," "us"). By accessing or using our website www.mammaresort.com ("Website"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this Website.
2. Use of the Website
- • You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Website.
- • We reserve the right to modify, suspend, or remove any content or feature on the Website at any time without prior notice.
3. Booking and Enquiries
- • All bookings and enquiries made through our Website or via email/phone are subject to confirmation by Mamma Resort.
- • Submission of a booking form does not guarantee reservation until confirmed by us through email or phone.
- • Room rates, availability, and offers may change without prior notice.
- • Guests are required to provide valid identification at the time of check-in as per government regulations.
4. Check-In and Check-Out
- • Check-in time: 11:00 AM
- • Check-out time: 12:00 PM
- • Early check-in or late check-out may be accommodated upon request and availability.
5. Cancellations and Refunds
- • Since payments are not processed online, all cancellations and refund requests must be made directly with our booking team through phone or email.
- • Refunds (if applicable) will be subject to the resort's individual booking policies shared at the time of confirmation.
6. Liability
While we make every effort to ensure accurate information, Mamma Resort is not liable for:
- • Any loss, damage, or injury during your stay.
- • Errors or omissions on the Website.
- • Technical interruptions or downtime.
Your stay and use of our facilities are at your own risk.
7. Intellectual Property
All content, including text, photos, logos, and design elements, are the property of Mamma Resort. You may not copy, reproduce, or distribute any material without written consent.
8. Governing Law
These Terms are governed by the laws of India, and any disputes shall be handled under the jurisdiction of courts located in Kerala.